Last updated: January 2026

RAQMIA (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us through forms or email, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you choose to provide in your message

b) Technical Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site

This information is used for analytics and website improvement purposes only.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and requests
  • Communicate with you regarding our services
  • Improve our website and user experience
  • Ensure security and prevent misuse

We do not sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent (when submitting forms)
  • Legitimate business interests (communication and service improvement)
  • Legal obligations where applicable

You may withdraw your consent at any time.

4. Data Sharing and Disclosure

We may share your data only when:

  • Required by law or legal process
  • Necessary to protect our rights or comply with regulations

We do not share your data with marketing partners or advertisers.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to inquiries
  • Maintain business records
  • Comply with legal obligations

When data is no longer required, it is securely deleted.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Disclosure
  • Loss or misuse

However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability

To exercise your rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve functionality and performance.
You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

RAQMIA
Email: contact@raqmia.ma
Location: Casablanca, Morocco